Privacy Policy

Welcome to Health Chip

Thank you for choosing Health Chip. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

By visiting or making a purchase from our website, you agree to the practices described in this policy.

We encourage all users to read this Privacy Policy carefully, especially the sections related to your rights, data handling, disclaimers, and how we resolve disputes. Your continued use of our services signifies your acceptance of this policy and any updates we may implement from time to time.

Our Commitment to Your Privacy

At Health Chip, we respect your privacy and are committed to using your personal data responsibly. We collect and process information only to improve your experience and deliver secure, personalized service.

We will never share your data with third parties without your explicit consent, unless required by law or necessary for delivering the services you request.

This Privacy Policy is part of our broader Terms of Service. By using our website, you agree to both.

Definitions

The following terms, when used in this Privacy Policy or elsewhere on our website, carry the meanings defined below:

• Account: Refers to the user profile legally registered through the Health Chip platform.
• Company, Health Chip, we, us, or our: Refers to biohealthchip.com and any affiliated entities operating our services and platform.
• Website: Refers to the official Health Chip website, biohealthchip.com, and any of its subdomains or branded web properties.
• Cookies: Small text files stored on your device (PC, smartphone, or tablet) to record browsing activity and enhance user experience.
• Device: Any internet-connected hardware used to access the health Chip website, including desktops, mobile phones, and tablets.
• User Information: Information you provide to register, browse, or interact with our website or services. This includes data generated during those interactions.
• Usage Data: Information automatically collected while using the website, such as browsing behavior, page visits, and interaction logs.
• Service: Any service offered directly by Health Chip, including product sales, order processing, customer support, and other related services.
• Service Provider: Third-party companies or individuals contracted by Health Chip to support service delivery (e.g., logistics, hosting, marketing tools).
• Third-Party Service Provider: Any external individual or organization not affiliated with Health Chip that offers supplementary tools, software, or services (e.g., payment gateways, shipping carriers).
• Partner: Business platforms and logistics or payment service providers we collaborate with to fulfill orders or enable transactions (e.g., DHL, Stripe, Shopify, WooCommerce).
• Essential Information: Data required to deliver our core services. Refusing to provide this information may limit your ability to use certain features.
• Non-Essential Information: Optional data you may choose to provide. Withholding this information will not affect your ability to use our primary services.

Legal Statement

You confirm that all personal information you provide to Health Chip, or that is collected by Health Chip with your consent, must be authentic, accurate, complete, lawful, and valid. You are responsible for updating this information promptly if any changes occur. You acknowledge that Health Chip reserves the right to verify the authenticity of your information through linked financial institutions or identity verification services. Health Chip may suspend or terminate your access to services if any information provided is found to be false, illegal, incomplete, or misleading, and you accept full liability for any resulting consequences.

Unless expressly authorized in writing by Health Chip, all products, services, technologies, software, programs, data, domain names, trademarks, logos, and other intellectual property associated with Health Chip are owned exclusively by Health Chip or its affiliates. No individual or entity is permitted to monitor, copy, reproduce, broadcast, display, or scrape such content through automated means or manual processes without prior written permission.

You are solely responsible for all content you upload or publish on the Health Chip platform, including but not limited to product reviews, resale listings, text, images, and videos. This user-generated content is displayed for informational or community-sharing purposes only and does not imply endorsement, verification, or agreement by Health Chip.

What Information Does Health Chip Collect?

We collect certain types of information to provide, personalize, and improve our services. Below is a breakdown of the types of data we collect and how they are used.

1. Essential Information

To process your orders and provide full service, Health Chip may collect or require authorization to collect the following types of essential information:

1. Identification details, such as your name, shipping/billing address, and contact number.

2. Payment details to complete purchases and prevent fraud.

3. Location data to verify eligibility for services or offer region-specific features.

4. Contact details listed in your shipping addresses, including names and phone numbers.

5. Communication history, including comments and emails you send to us.

6. Optional profile data, such as profile pictures and personal descriptions.

7. Identity verification documents, when required for compliance (e.g., ID numbers, licenses).

8. Corporate or financial information, where relevant for B2B accounts.

9. Device logs and configuration files, including limited data like Wi-Fi credentials, when necessary for troubleshooting or support.

2. Non-Essential Information

This includes optional information you provide or that is collected automatically or from third-party sources. These data help us improve our services but are not required to use our platform.

a. Information You Provide Voluntarily

Includes data submitted during interactions with Health Chip, but not required to make a purchase:

• Reviews, messages, and emails sent to Health Chip.

• Profile photos and personal bios.

• Identity documents not required for the transaction.

• Business and financial documentation for non-retail purposes.

• Device configuration details used for support.

b. Automatically Collected Information

When you visit our website or use our services, we automatically collect technical and usage data such as:

• IP address, device type, browser, and operating system

• Language preference and time zone

• Referring website, pages viewed, and interaction with site content

• App performance data (e.g., crashes, error logs, settings)

• Purchase history and service usage patterns

• Location data from mobile or desktop devices

c. Information from Other Sources

We may also receive relevant data from trusted third-party partners, including:

• Updated shipping and contact information from delivery partners to correct records

• Transaction history and account data from platforms we integrate with (e.g., payment processors, fulfillment services)

• Search behavior and ad performance data from affiliate platforms and our own marketing campaigns

How Health Chip Uses Your Personal Information?

We use your personal information to provide, enhance, and personalize your experience with Health Chip. Here’s how your data is used:

1. Use of Essential Information

Essential information is necessary for the operation of our services and may be used for the following purposes:

1. Order Fulfillment & Customer Service
   To process your orders, ship products, provide customer support, handle payments, and communicate with you about purchases, returns, or product-related updates.

2. Interactive Services
   When you use voice, image, or camera-enabled features (if applicable), your input is used solely to fulfill your request, deliver relevant service functionality, or enhance user experience.

3. Legal Compliance
   In some cases, we may be legally required to collect and process your information to comply with laws or regulatory requests—such as verifying business details or bank accounts.

4. Direct Communication
   We use your contact information to communicate with you regarding your account, order status, support inquiries, or service notices via channels like email, phone, or live chat.

2. Use of Non-Essential Information

Non-essential data, which you voluntarily provide or we collect automatically, is used to enhance your overall experience:

1. Service Improvement
   To maintain and continuously enhance our services by analyzing performance, resolving issues, and improving overall functionality and site usability.

2. Personalization & Recommendations
   To tailor your shopping experience, suggest products, and deliver personalized content based on your preferences, past purchases, and browsing behavior.

3. Security & Risk Management
   To protect users and the platform from fraudulent activity, assess credit risk where applicable, and improve data safety protocols for both customers and the company.

How Health Chip Handles, Shares, Transfers, and Discloses Your Personal Information?

Your privacy is important to us. At Health Chip, your personal information is treated as a key part of our business — we do not sell or rent it. We only handle, share, or disclose your data under the following conditions:

1. Information Sharing

We may share your personal data with trusted service providers and partners that are essential to our operations (e.g., logistics, payment gateways, customer support tools), and who are contractually bound to safeguard your information.

We may also share your information in the following circumstances:

• To comply with applicable laws and legal processes.

• To enforce our Terms of Service or protect our rights, property, or user safety.

• In aggregate or anonymized form, to third parties for analytics, marketing, or advertising purposes.

Facebook Users: If you log in using Facebook, we may access your Facebook ID, name, and email to facilitate account creation and login. You may manage or delete this data directly through Facebook at Facebook App Settings.

2. Information Transfers

We may transfer your personal information in the following cases:

a. With Your Consent
We will never transfer your data without your clear and explicit permission.

b. Business Transfers
In the event of a merger, acquisition, restructuring, or bankruptcy, your information may be transferred as part of the business assets. In such a case, the new entity must continue to honor this Privacy Policy unless otherwise notified and consented by you.

3. Legal Disclosures

We may disclose personal information:

• When required by law or legal authority.

• In response to enforceable government requests, subpoenas, court orders, or legal investigations.

• To comply with national security or law enforcement requirements.

4. Protection of Health Chip and Others

We may disclose personal data when we believe disclosure is necessary to:

• Enforce our agreements or policies.

• Detect, prevent, or otherwise address fraud, security, or technical issues.

• Protect the rights, property, or safety of Health Chip, our customers, or the public.

We will always notify you in advance if your information needs to be shared beyond the scope outlined above, and you will have the right to opt out of such sharing.

Cookies

Health Chip (“we”, or “us”) uses cookies, pixels, and similar tracking technologies (collectively referred to as “cookies”) to enhance your experience, recognize your browser or device, and personalize our services. These technologies help us provide essential features and optimize the performance of our website.

1. Why We Use Cookies

We use cookies for the following purposes:

• Recognizing You:
  Cookies help us recognize you when you sign in, allowing us to offer personalized content, product recommendations, and customized services.

• Remembering Preferences:
  Cookies allow us to remember your preferences, such as language, currency, and interest-based advertising settings. This helps us tailor your experience and improve the functionality of our website.

• Tracking Activity:
  We use cookies to keep track of items in your cart, analyze site performance, and conduct diagnostics that help us enhance our services.

• Personalized Advertising:
  Cookies enable us to deliver relevant content and ads both on our site and across third-party platforms, based on your interactions with Health Chip.

2. Third-Party Cookies

Approved third parties — such as search engines, analytics providers, social media networks, and advertising partners — may also place cookies when you interact with our services. These third parties use cookies to:

• Measure the effectiveness of their ads,

• Perform services on our behalf,

• Deliver interest-based content.

3. Managing Your Cookie Preferences

You have control over how cookies are used. You can manage your browser’s cookie settings to:

• Block all cookies,

• Receive alerts when a cookie is being placed,

• Delete stored cookies,

• Set expiration preferences.

Note: If you disable or block cookies, some features on our website may not work correctly — including the ability to add products to your cart, sign in, or complete purchases.

Health Chip does not use cookies for any purposes other than those outlined in this Privacy Policy.

How We Protect Your Information?

At Health Chip, safeguarding your personal data is one of our highest priorities. We design our systems and procedures with security and privacy in mind to protect your information at every stage.

1. Data Security Measures

We employ a range of industry-standard measures to ensure the confidentiality and integrity of your personal information:

• Secure Transmission:
  All sensitive data shared with us is transmitted using encryption protocols and secure socket layers (SSL/TLS).

• PCI DSS Compliance:
  When processing credit card data, we comply with the Payment Card Industry Data Security Standard (PCI DSS).

• System Safeguards:
  We maintain robust physical, electronic, and procedural protections around the storage, access, and disclosure of your information.

• Access Control:
  We may request identity verification before granting access to personal data, as an additional layer of security.

• Device-Level Protections:
  Our services support secure device configurations, which you can customize to prevent unauthorized access.

2. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We take all reasonable steps to avoid collecting irrelevant or excessive personal information.

3. Your Responsibility

Security is a shared responsibility. To help us keep your data secure:

• Never share your Health Chip account credentials.

• Sign out from your account on shared devices.

• Contact us immediately if you suspect unauthorized access.

Your password is encrypted, and we have implemented multiple security layers to prevent unauthorized use, alteration, or loss of your information.

4. Limitations & Force Majeure

Despite our best efforts, no system can guarantee 100% security. While we are committed to taking all necessary actions to minimize risk, we cannot be held liable for losses due to events beyond our control, such as natural disasters, cyberattacks, or infrastructure failures.

Should you disclose personal details (like name or address) during a transaction with another party, please do so responsibly.

5. Breach Notification

In the unlikely event of a data breach:

• We will notify affected users promptly through appropriate channels (e.g., email, SMS, or app notification).

• You will receive information about the nature of the breach, potential impacts, steps we’re taking, and recommendations to protect yourself.

• We will also report the incident to the appropriate regulatory authorities in accordance with applicable law.

Are Children Allowed to Use Our Services?

Health Chip is committed to protecting the privacy of minors and complying with applicable laws regarding children’s data.

Our website and services are intended for use by adults only. The definition of an “adult” may vary by region, but generally includes:

• Individuals aged 18 or older, or

• Individuals aged 16 or older whose income from labor constitutes their primary means of support, where permitted by local law.

Children under these age thresholds should not create accounts or submit personal information on our platform without verified consent from a parent or legal guardian.

1. Products Intended for Adults

While Health Chip may offer products designed for children (e.g., children’s bags or accessories), these are sold to adults for purchase and use by minors. We do not knowingly target or market directly to children.

2. Collection of Children’s Data

We do not knowingly collect personal information from children without parental or guardian consent. In the rare cases where data is collected:

• It will be done in accordance with applicable privacy regulations.

• It will only be used for the intended and legal purpose with explicit consent from a parent or guardian.

3. Deletion of Unauthorized Data

If we become aware that we have inadvertently collected personal data from a child without appropriate consent, we will:

• Promptly delete such information from our systems.

• Take reasonable steps to prevent further collection.

Parents or guardians who believe their child has submitted personal information to Health Chip without their consent may contact us to request its removal.

Policy Updates and Modifications

By choosing to use Health Chip services, you agree that any disputes concerning your use of our platform or related to privacy matters will be governed by this Privacy Policy.

If you have any questions about this Privacy Policy or how we handle your personal information, we encourage you to contact us directly with a clear and specific description of your inquiry. We are committed to responding as promptly and thoroughly as possible.

1. Ongoing Changes to Our Business and Privacy Practices

Our business, technologies, and services are continuously evolving. As a result, this Privacy Policy may be updated periodically to reflect those changes. We reserve the right to modify this policy at any time, and such changes will take effect upon posting to our website.

2. Your Responsibility

You are responsible for reviewing this Privacy Policy regularly to stay informed of any updates. Continued use of Health Chip services after changes are made will constitute your acknowledgment and acceptance of the updated policy.

3. Our Commitment

Unless otherwise stated, the current version of this Privacy Policy applies to all personal information we have about you and your account. We uphold the promises made in our policy and will never reduce the level of protection of previously collected user information without your explicit consent.

How to Contact Us?

If you have any questions, concerns, or suggestions regarding this Privacy Policy or the way Health Chip handles your personal data, please feel free to contact us:

 Email: [email protected]
 Response Time: We aim to respond within a reasonable period of receiving your inquiry.

If you are not satisfied with our response—particularly in matters where you believe your personal information has been mishandled or your rights have been affected—you may reach out to our customer support team for further resolution. We are committed to handling disputes through fair and amicable negotiation.

In accordance with applicable laws, you also retain the right to pursue legal remedies through a competent court in the jurisdiction where Health Chip is officially registered and operates.